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Setup Onramp Login Requirements

Setup Onramp Login Requirements
  • You need to add Office365.com as a trusted site in IE in order to be able to install the ActiveX control to run the tests
  • You also need to log in to the Server and Office365 using credentials that have the same UPN. 

Note: When launching the Office 365 OnRamp wizard (either from the Admin page or directly thru a URL), it is a requirement that you use a Login ID that exists both as a Office365 and AD as a UPN.


Example: Do not use the Original Tenant login for Office365, unless you have carefully created an identical account in AD that has the same UPN as the Office365 account.

Instead, set up DirSync first, and then elevate one of the AD Accounts to an Office365 Global Administrator.  Then use this account to log in to your Server and to log in to Portal.microsoftonline.com.  When you then run the Setup wizard you will get meaningful results.

The symptoms of an account that cannot log in to AD (don't assume that your current account is used), is that you will get an "unknown" status for all of the tests that need to talk to AD.


Also, if you are having trouble running the Office365 Setup wizard, you can enable debugging in IE to see what it is having trouble with.  Prior to running the Environmental Checks, hit F12 and select Console.  Look for any obvious errors in the console information.
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